Microsoft is currently navigating a complex business landscape marked by significant layoffs, substantial profits, and a heavy investment in Artificial Intelligence (AI). CEO Satya Nadella has acknowledged the seemingly contradictory nature of this situation, describing it as the "enigma of success" in a dynamic and demanding industry.

Navigating the Layoffs

In 2025, Microsoft has undertaken multiple rounds of layoffs, impacting over 15,000 employees across various departments, including sales, marketing, engineering, and the Xbox gaming division. The company explicitly stated that these cuts are part of a broader restructuring aimed at reallocating resources toward AI development and infrastructure. Microsoft's leadership indicated they faced a choice between reducing AI investment or implementing layoffs to cut operating expenses. Some reports suggest that AI tools are now writing a significant portion (around 30%) of Microsoft's code, reducing the need for certain engineering roles.

These layoffs have understandably caused internal unease and raised concerns about the company's workplace culture. Some employees and former staffers have expressed that the handling of the layoffs has negatively impacted the compassionate environment fostered under Nadella's leadership over the past decade. Despite the reduction in workforce, Nadella has pointed out that the overall headcount remains relatively unchanged due to ongoing hiring in strategic areas.

Record Profits and Financial Performance

Despite the workforce reductions, Microsoft's financial performance remains strong. The company has reported substantial net income, with approximately $75 billion in the past three fiscal quarters. Microsoft's revenue for fiscal year 2024 reached $245.12 billion, a 15.67% year-over-year increase. Microsoft's stock price has also reflected this success, reaching record highs and pushing the company's market capitalization close to $4 trillion. Microsoft is currently the second most valuable publicly listed company in the world, trailing only Nvidia.

Microsoft's Intelligent Cloud segment, which includes Azure, has been a key driver of growth, with revenue increasing significantly. Azure's growth has been fueled by demand for AI-driven services and enterprise workloads. Microsoft is projected to release its Q4 fiscal year 2025 earnings report on July 30, 2025, with revenues expected to grow by 13.88% to $73.71 billion.

Strategic AI Investment

Microsoft is making massive investments in AI infrastructure, with an estimated $80 billion earmarked for fiscal year 2025. This includes expanding data centers, acquiring AI chips, and developing new AI tools and services. Nadella has emphasized AI's central role in the company's future, envisioning Microsoft as an "intelligence engine" that empowers everyone to create their own AI-powered tools. He believes that AI will bring "local surplus" to every company and country.

Microsoft's AI strategy includes reimagining every layer of the tech stack for AI, from infrastructure to applications. The company is also focused on integrating AI across its various platforms to build better user experiences. Microsoft is also investing in talent, hiring AI experts from other companies.

The company has identified security, quality, and AI as its current priorities, recognizing that its infrastructure is now "mission critical for the world". Nadella has described this period as a transformation requiring Microsoft to undergo a difficult process of "unlearning" and "learning," maintaining its current successful businesses while simultaneously creating new categories and business models.