Deloitte Consulting has reported a significant efficiency surge of 50% after strategically deploying AI PCs powered by Intel Core Ultra processors across its workforce. This investment in on-device AI processing is reshaping how the consulting firm operates and delivers value to its clients. The announcement, made during Intel Vision in Las Vegas, highlighted the tangible benefits and return on investment Deloitte is already experiencing.
Dave Kuder, US Consulting AI Insights & Engagement Market Offering lead at Deloitte Consulting LLP, emphasized the strategic nature of the investment. Recognizing the transformative potential of AI, Deloitte sought a cost-effective method to deploy AI capabilities to its large professional team. Intel Core Ultra-powered AI PCs emerged as the solution, enabling the firm to bring AI directly to its workforce.
A key advantage of AI PCs is their ability to process data locally, directly on the device. This contrasts with cloud-based generative AI tools that rely on remote data centers. On-device processing eliminates the need for constant internet connectivity, which is particularly beneficial for consultants who travel frequently. Furthermore, local processing enhances data security, keeping sensitive information away from third-party access and mitigating potential latency issues associated with cloud-based services.
AI PCs achieve their enhanced performance through a combination of processing components: a central processing unit (CPU), a graphics processing unit (GPU), and a neural processing unit (NPU). Each component is designed for specific AI workloads. The GPU excels at AI-accelerated digital content creation, while the NPU efficiently handles sustained AI workloads, extending battery life. The CPU ensures low-latency AI performance, creating a synergistic effect that optimizes overall processing power.
Deloitte's engineers, numbering over 20,000 and serving diverse industries such as finance, retail, government, healthcare, and technology, are leveraging AI PCs to streamline their workflows. Bill Briggs, Deloitte Consulting's Chief Technology Officer, noted that AI PCs automate routine coding tasks and standardize operations, freeing up engineers to focus on strategic problem-solving and higher-impact projects. Tasks such as environment provisioning, data pipeline setup, and testing documentation are now being automated, increasing confidence in processes and boosting overall efficiency.
Beyond internal improvements, Deloitte is also utilizing AI PCs to enhance client solutions. Kuder explained that AI PCs optimize the application of AI and machine learning (ML) in various scenarios, such as programming robots on manufacturing lines and visually tagging images to identify defects. By addressing these "unsexy" but high-ROI problems, Deloitte is driving tremendous value for its clients.
Dounia Senawi, Deloitte Consulting's Chief Commercial Officer, revealed that the firm is exploring additional applications for the NPU on Intel AI PCs. One example is TechSage, a Tier 1 help desk application designed to handle tasks ranging from password resets to troubleshooting technical issues. By automating these routine support tasks, TechSage allows Deloitte professionals to concentrate on more complex, high-impact work.
Deloitte's success story underscores the transformative potential of AI PCs in modern businesses. As Intel aims to power 100 million AI PCs by the end of 2025, the consulting firm's experience demonstrates how these devices can enhance productivity, security, and efficiency on a large scale. The collaboration between Deloitte, Intel, and Dell Technologies highlights the growing importance of AI-driven solutions in the consulting industry and beyond, paving the way for a future where AI empowers professionals to achieve more.
